Internet Usage and Digital Skills - Section B

Questions QB1 to QB6 are about some dimensions of the Internet usage of the respondent.

QB1 asks the respondent about their frequency of internet usage for particular activities 

QB2 asks the respondent about the type of Internet connection at home

QB3 asks the respondent whether they have changed their home Internet provider 

QB5 asks the degree to which the respondent is satisfied with their home Internet connection

QB6 is about Internet connectivity on the move

QB8 asks the repondent to grade their skills on a number of different Internet uses

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QB 1a_SQ001 How often do you go online and for which of the following activities (for private purposes)? [a. Check my email]

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QB 1a_SQ002 How often do you go online and for which of the following activities (for private purposes)? [b. Use instant messaging (e.g. WhatsApp, Facebook Messenger)]

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QB 1a_SQ003 How often do you go online and for which of the following activities (for private purposes)? [c. Make or receive phone and video calls over the Internet (e.g. Apple’s FaceTime, Microsoft’s Skype)]

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QB 1a_SQ004 How often do you go online and for which of the following activities (for private purposes)? [d. Read or write a blog]

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QB 1a_SQ005 How often do you go online and for which of the following activities (for private purposes)? [e. Participate in social networks such as Facebook, Instagram, Twitter or LinkedIn (e.g. posting messages or other contributions)]

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QB 1a_SQ007 How often do you go online and for which of the following activities (for private purposes)? [f. Watch or upload video on YouTube or another video platform]

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QB 1a_SQ009 How often do you go online and for which of the following activities (for private purposes)? [g. Watch movies or TV programs online through a streaming service such as Netflix, Amazon Prime, etc.]

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QB 1a_SQ010 How often do you go online and for which of the following activities (for private purposes)? [h. Listen to music online (e.g. through a streaming service, a radio station or otherwise)]

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QB 1a_SQ011 How often do you go online and for which of the following activities (for private purposes)? [i. Play online games]

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QB 1a_SQ012 How often do you go online and for which of the following activities (for private purposes)? [j. Buy or sell goods or services online (e.g. Expedia, Airbnb, Amazon, eBay, Uber)]

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QB 1a_SQ013 How often do you go online and for which of the following activities (for private purposes)? [k. Use storage space on the Internet to save documents, pictures, music, video or other files (e.g. Google Drive, Dropbox, Windows OneDrive, iCloud, Amazon)]

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QB 2_SQ001 Who provides Internet access at your home? [Fixed line telephone company]

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QB 2_SQ002 Who provides Internet access at your home? [Cable television provider]

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QB 2_SQ003 Who provides Internet access at your home? [Satellite television provider]

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QB 2_SQ004 Who provides Internet access at your home? [Mobile phone company]

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QB 2_SQ005 Who provides Internet access at your home? [Other (e.g. community network, municipal network, Wi-Fi)]

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QB 3 Have you ever changed Internet service providers?

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QB 3c_SQ001 What was the main reason you wanted to change: [Cost]

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QB 3c_SQ002 What was the main reason you wanted to change: [It was too slow]

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QB 3c_SQ003 What was the main reason you wanted to change: [Better offer]

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QB 3c_SQ004 What was the main reason you wanted to change: [Too many interruptions or breakdowns of the connection]

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QB 3c_SQ005 What was the main reason you wanted to change: [Privacy concerns]

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QB 3c_SQ006 What was the main reason you wanted to change: [Other (please specify, e.g. moved house)]

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QB 5 How satisfied are you with the quality of your Internet connection at home in terms of its speed and the continuity of the connection?

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QB 6_SQ001 Imagine you travel on the train in the country where you currently live. You are using a laptop and you want to connect to the Internet. On average, how...n many cases, no Wi-Fi-Internet access is available. I will not be able to connect to the Internet.]

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QB 6_SQ002 Imagine you travel on the train in the country where you currently live. You are using a laptop and you want to connect to the Internet. On average, how...Internet access is available. I will try to connect to the Internet via my phone or another device.]

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QB 6_SQ003 Imagine you travel on the train in the country where you currently live. You are using a laptop and you want to connect to the Internet. On average, how...the Internet access on such a journey is? [Wi-Fi-Internet access is available, but very expensive.]

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QB 6_SQ004 Imagine you travel on the train in the country where you currently live. You are using a laptop and you want to connect to the Internet. On average, how...i-Fi-Internet access is available for a fee that I do not consider expensive and am willing to pay.]

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QB 6_SQ005 Imagine you travel on the train in the country where you currently live. You are using a laptop and you want to connect to the Internet. On average, how... [Wi-Fi-Internet access is available without payment and without the need for special registration.]

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QB 6_SQ006 Imagine you travel on the train in the country where you currently live. You are using a laptop and you want to connect to the Internet. On average, how...lable without payment, but I have to register and sign-up to some form of promotion or advertising.]

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QB 8A_SQ001 Which of the following do you feel confident you can do when using a computer? [I know how to download, open and save a downloaded file]

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QB 8A_SQ002 Which of the following do you feel confident you can do when using a computer? [I know how to upload files]

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QB 8A_SQ003 Which of the following do you feel confident you can do when using a computer? [I know how to install an app on my mobile]

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QB 8A_SQ004 Which of the following do you feel confident you can do when using a computer? [I know how to adjust my privacy settings]

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QB 8A_SQ005 Which of the following do you feel confident you can do when using a computer? [I know how to connect to a Wi-Fi network]

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QB 8A_SQ006 Which of the following do you feel confident you can do when using a computer? [I know how to backup my data]

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QB 8A_SQ007 Which of the following do you feel confident you can do when using a computer? [I know how to use cloud services]

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QB 8A_SQ008 Which of the following do you feel confident you can do when using a computer? [I know how to browse the Internet anonymously, e.g. using an instrument like Tor]

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QB 8A_SQ010 Which of the following do you feel confident you can do when using a computer? [I know which information I should and shouldn't share online]

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QB 8A_SQ012 Which of the following do you feel confident you can do when using a computer? [I know how to design my own website]

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QB 8A_SQ013 Which of the following do you feel confident you can do when using a computer? [I know how to create something new from existing images, music or video]

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